911 Dispatcher Helps Strangers Save Teen’s Life

Photo: Getty Images

A 911 operator in Illinois is being honored for guiding bystanders to perform life-saving CPR on a teenager. Kayla Glass took the call about an 18-year-old boy who was trapped under a concrete slab and couldn’t breathe. But thanks to her efforts, he’s alive today.

Time was running out for the teen, and Glass knew it was up to her to instruct the strangers around him on how to save his life. Once they were able to get him unstuck, she was able to walk them through CPR instructions. “It was a very scary moment,” Glass admits. “Not really knowing what was going on.”

Thanks to her directions, and those who performed CPR, the boy was rushed to the hospital and survived. The Rock County Communications Center awarded Glass with a lifesaver pin for her efforts, the second she’s received. “I love my job,” she says. “I love being able to help people every day and these stories, they’re just another reason why I’m doing what I’m doing.”

Source: WIFR

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